June Kendall is a customer service specialist with four years of experience in customer service, including two years of leadership experience. She is currently living in the near suburbs of Chicago, Illinois.
At this time, she is actively seeking an available customer care position in the Chicagoland area. Her preference would be for a position in health sciences or health care settings, due to her experience in the pharmacy at Walgreen’s and also her experiences as a biology major at Drake University. This combination has given her exposure to the terminology associated with health sciences and health care professions, and experience using and applying this terminology to problem-solving and communication situations.
EDUCATION
National Louis University, Chicago, Illinois 2012 – 2014 Master of Arts in Teaching
• 4.0 GPA
Drake University, Des Moines, Iowa 2005 – 2009 Bachelor of Arts in Biology
WORK EXPERIENCE
Assistant Manager Trainee Walgreens, Skokie, Illinois June – Dec. 2019
• Participated in and passed corporate management training course series
• Displayed customer care behaviors and earned positive feedback on surveys
• Worked with customers to resolve issues in a manner that best suited policies and the customer
Shift Leader Walgreens, Skokie, Illinois Apr. 2018 – June 2019
• Earned a promotion based on merit and performance
• Displayed customer care behaviors and earned positive feedback on surveys
Customer Service Associate Walgreens, Skokie, Illinois Nov. 2016 – Apr.2018
• Performed cashiering, inventory, and stocking tasks
• Displayed customer care behaviors and earned positive feedback on surveys
• Performed tasks in the pharmacy, including cold calls to upsell pharmacy services
Science Camp Instructor Mad Science of Chicago Feb. 2010 – Oct. 2016
• Organized and maintained instructional materials, including inventory and copy editing
• Participated in trainings to learn new programming
• Led trainings for new employees
• Led science camps and programs for elementary-age students
Faculty Member Lakeview Academy, Chicago, Illinois Aug. 2011 – July 2015
• Launched and updated the school social media presence to engage with the community (Twitter: @LakeViewAcad716). Also used a platform at Wix.com to create a modern website
• Created and executed lessons for high school science classes that aligned with state standards
• Administered standardized computer testing on a regular basis
• Analyzed and tracked test scores and improvement with students
• Administered a grant the school received by submitting testing and attendance data
Customer Service Associate Walgreens, Chicago, Illinois Aug. 2010 – Sep. 2011
• Performed cashiering, inventory, and stocking tasks
• June 2011 employee of the month based on customer feedback
Recent Activity
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Fundraiser
A Kappa Alpha Theta fundraiser for CASA of Cook County,IL is happening now! Donate here to help children in need in Cook County (which is largely the city of Chicago). According to their website, “CASA of Cook County works to diminish the challenges faced by children in foster care by recruiting, training, and supervising community volunteers who advocate for the best interests of…
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June Kendall 